![]() ![]() If all is solved, click the button Yes, all solved, otherwise click on the button No, I still need help for chat support. You should now see the solution to your problem. ![]() and, in the second drop-down menu, select the specific problem you are having. On the page that opens, indicate the reason why you want to contact Groupon by selecting one of the options available in the drop-down menu located next to the item I need help with. To do this, go to this page and, if you don't have a Groupon account yet, click on the link For general questions Click here located under the heading I don't have a Groupon account. If you want to contact Groupon without spending a penny, you can contact the customer service online which offers free assistance. Since Groupon could change the numerical combination indicated above at any time, I advise you to always follow the instructions given to you by the guide voice. 4 to ask general questions regarding your Groupon account.3 to receive assistance with an already redeemed purchase. ![]() 2 for assistance with problems regarding a specific purchase.1 to receive assistance with problems related to payments or credit cards. ![]() At the time of writing, the numerical combination that you need to follow to receive assistance is as follows. To get in touch with an operator, you need to dial a sequence of numbers that varies based on the type of problem you want to bring to the attention of Groupon's support team. The service is active from Monday to Friday from 08:00 to 21:00 and on Saturdays from 09:00 to 19:00. The call it is not free and the costs vary according to your basic plan (for the fixed network, on the other hand, the call costs 0,075 euros + one-off VAT). To contact telephone support, call the number 02 947 54 424 (from mobile network) or to the number 840 800 809 (from landline) and follow the instructions given to you by the voice guide to get in touch with an operator. THE helpline is one of the support channels made available by Groupon. Do you want to know how to contact Groupon for assistance? Well, all you have to do is focus on reading the next paragraphs, since I will show you in detail how to use the numerous assistance channels made available by the coupon giant. ![]()
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